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Shipping Policy / 物流政策
Order Processing Time / 订单处理时间 All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. 所有订单均在 1-3 个工作日内处理。周末或节假日不安排发货或送货。如果订单量较大,出货可能会延迟几天。
Shipping Rates & Delivery Estimates / 运费与交期估算 We offer worldwide shipping. Shipping charges for your order will be calculated and displayed at checkout. 我们提供全球送货服务。您的订单运费将在结账时计算并显示。
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Standard Shipping: 7-15 business days.
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Expedited Shipping: 3-7 business days.
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标准物流: 7-15 个工作日。
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加急物流: 3-7 个工作日。
Note: Delivery delays can occasionally occur due to customs clearance or carrier issues. 注:到货时间可能会因海关清关或物流公司原因偶有延迟。
Shipment Confirmation & Order Tracking / 出货确认与订单追踪 You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). 订单发货后,您将收到一封包含追踪号码的发货确认邮件。
Customs, Duties, and Taxes / 关税与税费 QUANSHENG Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). QUANSHENG Store 不承担您的订单所产生的任何关税和税费。运输过程中或之后产生的所有费用(关税、税款等)均由客户承担。
Damages / 货物损坏 If you received your order damaged, please contact us immediately to file a claim. Please save all packaging materials and damaged goods before filing a claim. 如果您收到的商品在运输中损坏,请立即联系我们进行处理。在提出申请前,请妥善保存所有包装材料和受损商品。